Platform Walkthrough

How Dischargo Monitors Patients

Dischargo acts as a safety layer during the dangerous 30-day post-discharge window, ensuring patient adherence and tracking vital metrics.

Step 0101

Onboard Discharged Patient

Nurses add discharged patients at the end of their shift. They can upload a CSV exported from the EHR or use the 2-minute quick-add form. Dischargo stores the patient name, mobile number, diagnosis type (e.g. Heart Failure), medications list, and follow-up timeline.

Step 0202

Automated Daily Check-ins

Every morning, in the patient's local timezone, Dischargo fires a structured question set tailored to their condition — over WhatsApp or standard SMS, whichever that patient actually uses. The check-in confirms medication adherence, weight measurements (for HF), pain scales (post-surgery), or breathing levels.

Step 0303

Intelligent NLP Response Parsing

Patients reply to check-ins in plain English, just like texting a family member. Dischargo receives and parses these answers, looking for numbers (e.g. 84.5kg), confirmations (Yes/No), and symptom keywords. It maps answers to risk categories: GREEN (on-track), AMBER (watch), or RED (urgent check required).

Step 0404

Nurse Alert & Same-Day Intervention

A RED-risk reply triggers an immediate alert on the nurse dashboard and an email to the care team — with the patient's full check-in history, not just the one flagged answer. Nurses call the patient directly from the alert card to resolve it, often the same day, before it becomes an ER visit.

Step 0505

Hospital-Level Reporting

Every check-in, alert, and resolution feeds a per-hospital dashboard and downloadable PDF report — response rates, risk trends, and estimated readmissions avoided — so your team can see the program's impact, not just individual patients.

Case Study

Robert's Journey: A Story of Two Outcomes

How clinical oversight prevents acute decompensated readmissions in heart failure patients.

Without Dischargo

Day 1

Robert discharges home. Confused about medications.

Day 3

Robert forgets Lisinopril dose. Blood pressure rises.

Day 5

Fluid retention starts. Weight increases by 2.5kg.

Day 9

Severe breathlessness. Robert is rushed to ER. Readmitted.

💸 Est. Cost to Hospital: $15,000+ in Care & Lost Capacity

With Dischargo

Day 1

Robert discharges home. Receives first WhatsApp greeting.

Day 3

WhatsApp flags missed dose. Nurse calls Robert to resolve.

Day 5

WhatsApp logs +2.5kg weight. Red risk alert triggered.

Day 6

Nurse adjusts meds remotely. Robert stays home. Saved.

✅ Total Cost: $0 (Patient Recovered at Home)SAVED

Illustrative case, based on published heart-failure readmission cost research.

Dischargo Cohort Alert Hub

City General Hospital · Cardiology Dept

1 Critical Alert87% Response Rate

Robert Kim·Heart FailureHigh Risk

Discharged 6 Days ago · Care Plan: 30-Day Check-in

⚠️ Weight Gain: +2.8 kg (48h)

NLP Message Parsing Summary

Bot Question: "Did you take your Lisinopril medication this morning?"

→ Reply: "Yes" (Compliance Confirmed)

Bot Question: "Please text back your current weight in kg."

→ Reply: "86.8 kg" (+2.8 kg vs 84.0kg baseline)

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